At Hatch Collection, we aim to make your shopping experience smooth and transparent. This Payment Policy outlines the terms and conditions regarding payments for purchases made on our website.
We accept the following payment methods:
Once your order is placed, your payment will be processed securely.
If your payment is successful, you will receive an email confirmation with your order details.
Your payment is authorized at the time of purchase.
Payment authorization is separate from order fulfillment. We only charge your payment method once your order is confirmed and processed for shipment.
Please ensure that your billing address matches the address associated with your payment method.
This helps prevent payment authorization issues and shipping delays.
All transactions are processed in your local currency based on your region in the United States.
If you are shopping from outside the United States, your bank or payment provider may convert the amount and apply additional fees.
Taxes, duties, and shipping fees (which are free for all orders within the United States) are calculated at checkout based on your location and the items purchased.
Customers are responsible for any customs duties or additional taxes applicable to international shipments.
If your payment fails or is declined, we will notify you and request an updated payment method.
If we do not receive a successful payment within a reasonable time, your order may be canceled.
In the event of a return or refund, the amount will be credited back to your original payment method within 30 days.
Refund processing times may vary depending on your bank or payment provider.
If you have any questions about payments, please contact us:
- E-mail: [email protected]
- Phone Number: +1 646-368-1946
- Our address: 17 Bleecker St, New York, NY 10012, USA
